SUPPORT SERVICE
Integration and support

During installation, depoyment or integration the AVUTEC team of highly dedicated support professionals will be there to help every step of the way. Whether it is about assistance regarding system functionalities, maintenance or updates, the AVUTEC support team will provide the answers needed for a smooth operation.

The support team can be reached at +31 88 2444 020 or via [email protected].

INTEGRATION SERVICE AND SDK

AVUTEC products are designed to integrate with any third-party system.  AVUTEC facilitates its partners in all their integration and connectivity requirements with off-the-shelf integration options and additional integration services.

AVUTEC gladly supports integration partners in their process of developing both client and server side applications and middleware. Therefor it developed a Software Development Kit (SDK) and a socket interface, that provide system integrators all of the flexibility in developing their own application that best fits their ecosystem.

For all questions and requests about integration and connectivity, the sales team can be reached at +31 88 2444 010 or at [email protected].

TRAINING SESSIONS: become an AVUTEC product specialist

Quality and optimal performance lead to happy customers. To bring this quality to all end users, training sessions for support professionals and installers are offered to require the necessary knowledge of our products.
For integrators and IT specialists AVUTEC offers a course to develop a C# client for CortexFramework using the API.

Training 1: Commissioning and support

The commissioning and support course offers a full introduction to the Avutec ecosystem. It is developed for installers, technicians and support professionals at a beginner and intermediate level.
Its combination of theory and hands-on examples will train participants to configure, manage and monitor CortexFramework.

Training 2: Integration and development

This course is developed for integrators and system developers to build C# client-side applications interfacing with CortexFramework.
Participants will build a sample application within the Avutec ecosystem. In the sample all functionality of the Cortex.NET library is used for a complete overview of the possibilities of CortexFramework.